Legal
Privacy policy
This policy explains what information Downriver Mortgage collects through this website, how we use it, and the choices you have. This is a general template and should be reviewed by your compliance counsel before launch.
Information we collect
We collect information you provide directly, such as your name, email address, phone number, property details and the content of messages you send us. We also collect limited technical information automatically, including IP address, browser type, pages visited and referring URLs.
How we use information
We use your information to respond to inquiries, evaluate and process mortgage requests, provide loan products and services, comply with legal and regulatory obligations, and improve this website. If you consent, we may contact you about products and services by phone, text and email.
Sharing information
We may share information with National Mortgage Home Loans, with lenders, investors, credit bureaus, appraisers, title companies and service providers involved in processing your request, and as required by law. We do not sell personal information.
Credit reports
When you apply or request a pre-approval, you authorize us to obtain consumer credit reports and verify the information you provide. Credit information is handled in accordance with the Fair Credit Reporting Act.
Cookies and analytics
This website may use cookies and similar technologies to operate the site and understand usage. Most browsers allow you to refuse cookies, though some site features may not function as intended if you do.
Security
We maintain administrative, technical and physical safeguards designed to protect personal information. No method of transmission over the internet is completely secure, so please do not send sensitive identifiers through the website forms.
Your choices
You may opt out of marketing communications at any time by replying STOP to text messages, using the unsubscribe link in emails, or contacting us directly. Opting out of marketing does not stop communications about an active loan request.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy. The revised version will be posted on this page with a new effective date.
Contact us
Questions about this policy can be sent to chrisb@mynationalloan.com, called in to (248) 617-7953, or mailed to 123 Biddle Avenue, Suite 200, Wyandotte, MI 48192.
Downriver Mortgage, a dba of National Mortgage Home Loans | NMLS #1433997. Equal Housing Opportunity.